Support

At Fafabet Casino, we understand that having reliable support makes all the difference in your gaming experience. Our dedicated support team is ready to assist you with any questions or concerns you might have, ensuring your time with us is smooth and enjoyable.

24/7 Live Chat Support

Our most popular support option is our live chat service, available 24 hours a day, 7 days a week. Our trained support agents can help you with immediate assistance for any issue—from account questions to payment processing. Most chat queries receive a response within 60 seconds, making this the fastest way to get the help you need without interrupting your gaming session.

Email Support

For less urgent matters or more detailed inquiries, you can reach our support team via email at support@fafabet.co.uk. Our email support team typically responds within 24 hours and will provide comprehensive assistance with any complex issues that might require more detailed attention.

Comprehensive Help Center

Before contacting our support team, you might find quick answers in our extensive Help Center. We've compiled detailed guides and FAQs covering account management, deposits and withdrawals using Visa and MasterCard, game rules, bonus terms for our 100% up to £200 welcome offer, and technical troubleshooting.

Payment Assistance

Our support team is specially trained to handle all payment-related questions. Whether you need help with your Visa or MasterCard transactions in GBP or EUR, our agents can guide you through the process and resolve any issues quickly.

Game Support

Having trouble with a specific game from our providers like Pragmatic Play or Microgaming? Our support team is knowledgeable about our entire game library and can help troubleshoot any issues you encounter while playing.

Responsible Gaming Support

We're committed to promoting responsible gaming. Our support team can provide information about our responsible gaming tools, including deposit limits, time-outs, and self-exclusion options. They can guide you through setting up these features to help maintain control over your gaming habits.

Feedback and Suggestions

We value your input! Our support team welcomes feedback about your experience with Fafabet Casino. Your suggestions help us improve our services and provide a better gaming environment for all our players.

Training and Expertise

Every support agent undergoes rigorous training to ensure they can handle a wide range of inquiries. Our team members are familiar with all aspects of our casino operations, from our game selection featuring titles from Foxium and Realistic Games Ltd to our bonus terms for the £200 welcome offer that requires a minimum £20 deposit.

Remember, no question is too small, and we're here to help you make the most of your Fafabet Casino experience. Our friendly support team takes pride in providing clear, helpful, and timely assistance whenever you need it.